CFCCU Home > About CFCCU > Statement of Commitment

Statement of Commitment

It’s pretty simple, really. Credit unions exist to help people, not to make a profit.

At the Cedar Falls Community Credit Union, our goal is to serve all of our members well, including those of modest means. In addition, we also reach out to members or potential members who are unserved or underserved.

Most importantly, we don’t believe in taking advantage of people when they encounter a bump in their financial road.

While other financial institutions charge “default rates” of 25-30% if a payment is late, our card rates do not automatically change just because of a late payment. And our late and over-the-limit charges are significantly lower than big bank fees, which range from $29 to $39 (ours is only $15!).

We encourage our members to avoid being victimized by “payday lenders” who charge outrageous fees that translate into triple-digit interest rates. Our “payday loans” and overdraft protection loans are at reasonable rates, so you can manage your debt instead of increasing it.

Our focus on helping our members save money is apparent in our products and services, including our no surcharge ATMs, free checking, free online banking (with free bill payer), free notary service, low cost wire transfers, and even discount tickets to area attractions (like Adventureland and the Lost Island Waterpark).

In banks, the bottom line is profit – their reason for existence. At the Cedar Falls Community Credit Union, our bottom line is you. We are here to serve and help our members, not take advantage of them.